Marketo Certified Expert Certification Practice Test

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Study for the Marketo Certified Expert Certification. Enhance your skills with multiple choice questions and detailed explanations. Ensure your success with confidence!

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Which statement is TRUE when merging records in Marketo?

The lead with the earliest created date will remain
The lead in the CRM will win
The lead with the last updated date will remain
The lead selected by the user will remain

The correct answer is: The lead selected by the user will remain

When merging records in Marketo, the user has the authority to determine which lead remains after the merge. This is a crucial aspect of the merging process, as it allows for manual selection based on various factors that might not be captured solely by automated rules. Users can consider different attributes, such as the completeness of the record, recent engagement, or the accuracy of the data, and make an informed choice. This flexibility is essential for maintaining data integrity and ensuring that the most relevant and accurate lead profile is retained. The other options suggest conditions that limit user discretion, which is not how the merging process operates in Marketo. Therefore, the user's selection is the definitive factor in determining the surviving lead when merging records.